Shipping policy

Shipping Policy

Last Updated: September 1st

At Plugged Supply Co. we strive to get your wired headphones delivered quickly and securely. Please review our shipping policy below.

1. Processing Time

  • All orders are processed within 2 business days after payment is received.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Methods

  • Shipping costs are calculated at checkout and depend on your location and order size.

  • We currently ship Worldwide

  • Standard shipping typically takes 3–5 business days. Expedited options may be available at checkout.

3. Delivery Estimates

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Delays may occur due to weather, carrier issues, or other factors outside our control.

  • We are not responsible for late deliveries caused by shipping carriers.

4. Order Tracking

  • Once shipped, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

5. Lost, Damaged, or Stolen Packages

  • We are not responsible for packages lost or stolen after confirmed delivery.

  • If your package is marked as delivered but you cannot locate it, please check with neighbors or your local post office.

  • If your product arrives damaged, contact us within 7 days at digitaljhi7@gmail.com with photos of the damage, and we will assist you with a replacement or refund.

6. International Shipping (if applicable)

  • International orders may be subject to customs fees, import duties, and taxes. These charges are the customer’s responsibility.

  • Customs processing may cause additional delays beyond our estimated delivery time.

7. Contact Us

For shipping questions, please contact us at:
đź“§ DigitalJhi7@gmail.com

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